• App Support

Fireside Fill & Sing Support

Welcome to the official support hub for Fireside Fill & Sing. Discover how to use the app, troubleshoot playback, manage your song purchases, and get in touch with our team.

— App Guide

How to Use the App

Designed for effortless acoustic singalongs, Fireside Fill & Sing provides lyric cues and fill-in challenges for groups around the fire. Follow these simple steps to start your first session:

Browse through traditional campfire classics, folk favorites, and seasonal singalong packs organized by genre to find familiar songs everyone can join in and sing together.

Take turns filling in missing lyric prompts on screen before singing each stanza out loud, turning traditional singalongs into an engaging game for friends and family.

Enable built-in rhythmic audio backing and visual chord diagrams to stay synchronized, or download songbooks ahead of time for offline playback deep in the wilderness.

+ Purchases & Refunds
+ Troubleshooting & Privacy

Song Packs & Apple Refunds

Audio Issues & Data Privacy

All song packs and in-app content are billed securely through your Apple ID account and sync automatically across all iOS devices logged into the same family account.

If you cannot hear chord backing or sound effects, check that the physical Ring/Silent switch on your device is not set to silent, and adjust media volume upward.

Because Apple handles all App Store billing directly, refund requests must be submitted through Apple. Visit reportaproblem.apple.com to select your purchase and request an immediate refund.

We believe in honest, private software. Fireside Fill & Sing does not track your location, log personal audio, or sell personal information. Review our full privacy policy anytime.

• Direct Support

Get in Touch With Us

Have a question, encountered a bug, or want to suggest a new songbook? Reach out directly to our support inbox and we will respond as quickly as possible.

Fireside Fill & Sing is developed and published by BranJam Industries LLC. All content, trademarks, and associated materials remain the property of their respective owners.